Shipping Policy
Service area
We currently ship across the United States (including many APO/FPO addresses when carrier-eligible). International delivery isn’t available yet.
Processing cadence
Orders confirmed by 12:00 PM Eastern typically begin processing the same business day. Most orders ship within 1–2 business days (Mon–Fri, excluding holidays).
Estimated transit times (after dispatch)
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Standard Ground: about 5–7 business days
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Timelines are estimates; weather, peak seasons, remote destinations, or carrier capacity can add time.
Rates & promos
All available methods and costs appear at checkout. From time to time we run free-shipping promotions, details will be shown on product or cart pages.
Tracking & split shipments
We email tracking once a label is created. The first carrier scan may take up to 48 hours to display. Multi-item orders may ship separately; each box has its own tracking number.
Address accuracy & returns to sender
Please verify your shipping address during checkout. If a parcel returns as undeliverable or due to an address error, we’ll assist with reshipment and may charge a re-delivery fee.
Loss or damage in transit
If your package arrives damaged, or appears lost, contact support@peteolinautoparts.com within 7 days of the marked (or expected) delivery date. Include your order #, a brief description, and photos (if damaged) so we can act quickly with the carrier.
Shipping help: (786) 807-3497 • support@peteolinautoparts.com