The short version

Most brand-new, unused items are returnable within 30 days of your order date for a refund to the original payment method.

Eligibility checklist

• Condition: Unused or “as new” when reasonably possible. Include gaskets, clamps, hardware, manuals, and any bundled/free items.

• Proof: Order number or receipt required.

• Exclusions: Installed electrical components, clearly used/worn items, or returns sent without authorization (unless DOA or required by law).

Return shipping,who pays?

• Change of mind / wrong part ordered: You cover return freight.

• Our error or DOA on arrival: We cover reasonable return costs after verification.

Start a return (two-minute email)

Email support@peteolinautoparts.com with your Order #, the item(s) you’re returning, and a brief reason. We’ll reply with instructions and, if needed, an RMA plus the correct return address.

Please don’t mail items without authorization—unidentified parcels may be refused.

Exchanges

Need a different part number or fitment? Request an exchange within the 60-day window (subject to stock). Sometimes the fastest route is return + new order—we’ll advise.

Refund timing

After your return is delivered, allow 5–7 business days for inspection. Approved refunds are issued to your original payment method. Most banks/card issuers post funds within 3–7 business days after we process them.

Shipment issues (damaged / missing / incorrect)

Tell us within 7 days of delivery—include photos if damaged and your order number—we’ll make it right.

Cancellations

Cancel before shipment for a refund minus a 5% processing fee (non-recoverable payment costs). If the order already shipped, please use the return steps above.

Returns help: (786) 807-3497 • support@peteolinautoparts.com
Business address: 190 SW MONTGOMERY DR., LAKE CITY, FL 32025